Helping Businesses Enrich Every Customer Interaction
Voxvantage is built by Voxtron Middle East — a comprehensive customer engagement solutions provider serving enterprises across the UAE, GCC and beyond.
Comprehensive Customer Engagement Solutions Provider
Voxtron Middle East (VME) is based in Dubai, U.A.E and has offices & affiliates in Qatar, India, Germany, Austria, Belgium, Italy, Turkey, Tunisia, Hong Kong, Portugal and Thailand.
For over a decade, we have been providing affordable customer engagement optimization solutions in partnership with leading technology vendors such as Enghouse Interactive, SAGE, Verint and Clarabridge.
- Call centres & service providers
- Medium to large enterprises & municipalities
- Banks & insurance companies
- Retail & wholesale firms
Powered by Bright Pattern · Hosted in the UAE
Voxvantage is Voxtron's enterprise Cloud Contact Center (CCaaS) — hosted locally at Moro Hub Dubai or deployed fully on-premise.
Engaging Your Customers, the Right Way
Brand Loyalty
Enhance brand loyalty and company reputation with consistent, high-quality engagement on every channel.
Customer Experience
Understand customer needs and expectations in a better way — and act on them, faster.
Client Retention
Retain your customers by engaging them at the right time, with the right questions.
We Implement the Right Solution for the Right Outcome
At Voxtron, we engineer and implement customer engagement / interaction optimization solutions to bring your business on the right path.
Omnichannel Contact Center
Voice, email, chat, WhatsApp, social and video — every conversation unified in one platform.
Self-Service Applications
IVR and self-service journeys that let customers resolve routine requests instantly, 24/7.
CRM Solutions
Unified customer records and context, integrated across your engagement and back-office systems.
Attendant Operator Consoles
Fast, intuitive operator consoles for reception, switchboard and attended call handling.
Workforce Optimization Suite
Forecasting, scheduling, quality management and analytics to lift performance and cut cost.
Social Media Monitoring
Listen, track and respond across social channels — turning mentions into managed conversations.
Headquartered in Dubai, Serving the Region
Local teams close to our customers — across the UAE, Qatar and India.
Dubai, UAE
M103, RAK Building, Street 12A, Al Qusais 2, Dubai · PO Box 234162
+971 4 293 0000 Get DirectionsDoha, Qatar
505, Markaz Al Mana Building, Street 310, Zone 16, Al Mattar St, Najma, Airport Road, Doha
+974 4486 4472 Get DirectionsKochi, India
9A-6, 9th Floor, Wing A, Jyothirmaya Building, Infopark Kochi Phase 2, Kochi, Kerala 682030
+91 484 292 8337 Get DirectionsBuilt With World-Class Technology
Our Team Is Growing
Expand your horizons and discover new possibilities at Voxtron. We welcome talented and motivated individuals to join our team and be a part of our journey.
See Open PositionsLet's Enrich Your Customer Interactions
We analyse your current system and implement the right one for the right outcome. Talk to the team behind Voxvantage.